NYTimes Real Estate
NYTimes Real Estate
NYTimes Real Estate
  Your I.Q. is what it is — and so is your H.Q., according to Danny Meyer, founder and CEO of Union Square Hospitality Group in New York City. Why should you care?

Because your H.Q. can have a direct effect on the profitability — and survival — of your business. People with a high H.Q. thrive on providing happiness to someone else, according to Meyer. They’re simply more successful, because they make every interaction pleasant and mutually beneficial.

That sounds a lot like a successful business model for a real estate broker and agent to us. And that’s the reason why you should attend Real Estate Connect©.

The more your name and your brand makes its way around the Internet, the more you’ll be perceived as an expert in your industry, and the more top-of-mind you will be to your customers – present and potential.

As the founder of the much-lauded Union Square Café in New York, Meyer has built his business (now a restaurant group with a dozen concepts and 2,200 employees) into a juggernaut of success. All by being nice.

HERE ARE JUST A FEW OF HIS INSIGHTS:
  • Hospitality is present when something happens for you. It is absent when something happens to you. These two simple concepts—for and to—express it all.
  • Context, context, context, trumps the outdated location, location, location.
  • Shared ownership develops when guests talk about a restaurant (think: your listing!) as if it’s theirs.
    That sense of affiliation builds trust and invariably leads to repeat business.
  • Err on the side of generosity: You get more by first giving more.
  • Wherever your center lies, know it, name it, believe in it. When you cede your core values to someone else, it’s time to quit. Meyer literally wrote the book on proper hospitality and customer service — “Setting the Table: The Transforming Power of Hospitality in Business” is a New York Times best-seller.
 		 
  Don’t miss your chance to hear Danny Meyer in conversation with Lockhart Steele, the founder and president of Curbed.com. This is a can’t-miss conversation between two of the smartest people in business today.

Register today for Connect

The conference room block at the Marriott Marquis is filling up quickly, so don’t miss your opportunity to stay close to the action.